Dr Candice Bowes Chiropractor - Privacy & Consent Pack
Website Privacy Policy
Dr Candice Bowes Chiropractor (PR No. 0766402)
Website: www.drbowes.com
Email: admin@drbowes.com
Phone: 071 774 4218
We collect personal information submitted through our website, including contact details, appointment requests, and website usage data. We use this information to respond to enquiries, arrange appointments, improve our website and comply with legal obligations. Our website may use cookies and analytics tools (such as Google Analytics) to understand website performance. You may disable cookies in your browser.
We take reasonable steps to protect personal information in accordance with POPIA. Some service providers may process information outside South Africa using appropriate contractual safeguards. You have the right to request access to, correction of, or objection to the processing of your personal information where applicable. Contact the Practice Information Officer at admin@drbowes.com with any privacy concerns.
Patient Privacy Notice
Your personal and health information is collected to provide safe chiropractic care, maintain clinical records, process billing and medical aid claims, make referrals where necessary and comply with legal obligations. Information may be shared with healthcare professionals, medical schemes, diagnostic providers, Cliniko, Heidi Health and other authorised service providers where necessary for your care or required by law. Records are stored securely and retained in accordance with HPCSA and applicable legal requirements. We will never sell your personal information.
Electronic Communication Consent
By providing your contact details, you consent to Dr Candice Bowes Chiropractor communicating with you via telephone, SMS, email and WhatsApp regarding appointments, reminders, accounts, home exercises, referrals and other healthcare-related matters. Although reasonable security measures are used, electronic communication carries inherent security risks. You may withdraw this consent at any time in writing.
AI-Assisted Medical Documentation Consent
This practice uses Heidi Health together with Cliniko to assist with preparing accurate clinical notes. The AI system assists with documentation only. It does not diagnose conditions or determine treatment. All notes are reviewed, edited and approved by Dr Candice Bowes before being added to your clinical record. Information is processed securely in accordance with POPIA and appropriate confidentiality safeguards. By ticking this box and/or submitting this form, you confirm that you have read, understood and accept the Privacy Policy and consent to AI-assisted documentation during your care.